Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you purchase products or use our foot-scanning services.
2. Who We Are
We are a shoe and orthotics retailer based in Ireland, providing footwear, orthotic products, and bespoke insoles using foot-scanning technology. We act as the data controller under applicable data protection laws.
3. Information We Collect
We may collect:
- Contact details (name, email, phone number)
- Purchase and payment information
- Foot scan data and measurements
- App usage and device information
- Communications with us
We do not collect unnecessary personal data.
4. How We Use Your Information
We use your data to:
- Process purchases and payments
- Create bespoke insoles and orthotics
- Provide customer support
- Improve our products and services
- Meet legal and regulatory obligations
5. Foot Scan & Biometric-Like Data
Foot scans and measurements are used solely to design and manufacture bespoke insoles. They are not used for identification purposes and are stored securely.
6. Legal Basis for Processing
We process data based on:
- Performance of a contract
- Your consent (where required)
- Legal obligations
- Legitimate business interests
7. Data Sharing
We may share data with trusted service providers (e.g. payment processors, manufacturing partners) strictly for business operations. We do not sell your personal data.
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined, or as required by law.
9. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Withdraw consent
10. Data Security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
11. Contact
If you have questions or wish to exercise your rights, contact us at:
info@celticorthotics.com